Wednesday, 22 January 2014

A Pat on the Back

I just thought I’d give a pat on the back to Linda McCartney Foods for some excellent customer service.

I emailed them last year when their vegemince disappeared off the shelves, explaining that I really missed it and Quorn mince wasn’t a patch on theirs. (I actually said I wouldn’t give it to a dog!) They replied promptly; apparently there was some sort of a manufacturing problem which they hoped to get sorted by Christmas.

Lo and behold, just before Christmas they emailed again to say their vegemince was back in the shops and they’d like to send a small token of their appreciation for my patience. I was astonished to receive a very nice shopping voucher!

I like to give credit where it’s due, so “Well Done” Linda McCartney Foods from a very satisfied customer.